ONLINE PRIVACY POLICY

Updated: 07/07/2013

iSoccer, LLC ("iSoccer") is committed to motivating, educating and inspiring children and soccer players of all ages through beneficial training tools and competition. iSoccer is committed to respecting the privacy and security of your personal information. The following U.S. online privacy policy ("Privacy Policy") describes the information we collect and how we use it. By using this website, you consent to our Privacy Policy.

Please also visit our Terms of Use section that explains other terms governing the use of our websites.

Please also visit our Children's Privacy Policy Section below for information explaining our policy with users under 13 years of age.

Collecting Information

Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information, see the "Cookies and Pixel Tags" section below.

We request information from you (which may include first name, last name, address, telephone number, email address, age, gender, team, club, video footage and when necessary, credit card information) when you:

  • Register
  • Purchase
  • Request to receive communications
  • Participate in a promotion, challenge, competition or other website feature

In order to better understand your preferences and better serve you, we may combine information you give us online with other information from iSoccer sources, transactions and communications. This may include data from iSoccer stores, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. All data combined and stored with online data is protected by this Privacy Policy.

Using Information

We may use the information we collect to:

  • Customize and/or personalize your communications and shopping experience
  • Better respond to your customer service inquiries
  • Communicate with you about your purchase, account information, or customer service needs
  • Communicate with you about our products and events, and for other promotional purposes
  • Improve our business
  • Administer challenges, competitions, contests, promotions, surveys or other website features
  • Post rankings or competition results on our site
  • Compare rankings and results of users

Sharing Information

For the purpose of operating our business, we may transfer information between iSoccer and our preferred service providers who use that information only to conduct iSoccer business. For example, they may handle but are not limited to, iSoccer's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.

From time to time we might establish a business relationship with carefully selected persons or companies whom we believe trustworthy. These are known as our Select Partners. In such cases we might share and cross-reference information, including personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

We may provide your information to iSoccer, Inc.'s, wholly-owned companies and affiliates, which may be outside the U.S. We may provide information to other companies for purposes such as reporting and marketing.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

  • Remember the items in your Shopping Cart
  • Recognize you when you return to our website
  • Enable you to use Express Checkout
  • Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings.

We also use pixel tags - tiny graphic images - to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.

We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of third party companies collecting non-personally identifiable information during your visits, please click here to update your privacy settings.

Unsubscribing, Removing or Modifying Your Information

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from iSoccer or would like to update or change your personal information or preferences, follow the instructions below.

Registration Information, Email and Other Subscriptions

To modify the information you have provided during registration, please login and update your personal profile.

To unsubscribe from an email, please follow the instructions provided in any email you receive.

Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

Policy Changes

We may change our Privacy Policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

CHILDREN'S PRIVACY POLICY

iSoccer is committed to motivating, educating and inspiring children and soccer players of all ages through beneficial training tools and competition. iSoccer is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Children's Privacy Policy is designed to answer your questions regarding our privacy policies and principles with respect to children under the age of 13.

Building on our Privacy Policy, we recognize the need to provide additional privacy protections when children visit the Site. We explain those additional protections here in this Children's Privacy Policy. For your convenience, this Children's Privacy Policy uses terms that are defined in our Privacy Policy and Terms of Use.

We want to inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age; and how we obtain the consent of parents and guardians in order for children under 13 years of age to use our Site. Below we explain how we do that for these "children." Also, when we use the term "parent" below, we mean to include legal guardians.

1. What types of personal information do we collect about children?

A. Children can surf the Sites and view content without any personal information being collected. We do not collect personal information from children unless they register on the Sites.

B. Children will be required to register in order to participate in some of the iSoccer Services. The information we may collect from children during our registration process is a child's name, parent's e-mail address, child's birth date, user name, city, state, team, club and password. We collect birth dates to validate the ages of our guests, including children. We collect city, state, team and club to foster online competition and motivation. We do not collect any other personally identifiable information from children during our registration process. Note that we have a policy against conditioning a child's participation in an online activity on the child's providing more personal information than is reasonably necessary.

C. After registration, parents should be aware that a child may provide additional information to fully participate in the Services. This feature includes uploading video footage of themselves performing various soccer exercises to help develop their soccer ability, to compare with other users or to challenge other users.

2. What information do we publish and what information do we not publish about any registered child?

To foster competition and to motivate children, we may publish a child's user name, first name, team, club, video footage, city, and/or state on our Site.

We do not publish a child's last name. We also do not allow any child to participate in open forums, message boards or chat rooms.

3. How do we notify and obtain consent from parents for the collection of information from their children?

A. We send parents an e-mail when their child registers and we provide parents 48 hours to refuse their child's registration. If the parent refuses to allow the child's registration and entry, we delete the child's information from our database. If we don't hear back from the parent, we assume it is acceptable for the child to be registered. After 48 hours, please reference Section 4 to modify or delete your child's account.

4. How can parents access, change or delete personally identifiable information about their children?

At any time parents can refuse to permit us to collect further personal information from their child and can request that any personal information we have collected be deleted from our records. We use two methods to allow parents to access, change, or delete the personally identifiable information that we have collected from their children.

A. A parent can access, change, or delete his or her child's personal information by logging on to the child's profile page. The parent will need to have their child's username and password. To retrieve a lost or forgotten password, click here.

B. A parent can contact our customer service department to access, change, or delete the personal information that we have collected from his or her child by sending an e-mail to support@isoccer.org. Please include the child's username, parent's e-mail address, city and state in the e-mail so that we can better assist you with your inquiry or request.

5. How will we notify parents if our Children's Privacy Policy changes?

We may amend our Children's Privacy Policy at any time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. We will provide parents e-mail notification only in the case of any material changes in the way we intend to collect, use, and/or share a child's personal information. Please note that, at all times, parents should update their personal information to ensure iSoccer has a current e-mail address on file. We will apply material changes in our Children's Privacy Policy only in conformance with applicable law.

6. Who do parents, users or guests contact with questions or concerns about our Children's Privacy Policy?

If you need further assistance, please write or e-mail us with your questions or comments to:

iSoccer, Inc.
Attn: Privacy Policy
1187 Oak St
San Francisco, CA 94117 USA
support@isoccer.org

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Check out our help center or shoot us
an email at support@playisoccer.com if you have
any questions!

Check out our Terms of Use and Privacy Policy.

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